As a brand ambassador, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our Maison and ultimately setting an exemplarily standard of customer experience and level of performance. A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book. 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage – Video interview with the Boutique Manager – Bicester 3rd Stage – Video interview with HR Business Partner
Criteria
- We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base within Bicester. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous. KPI’s & sales targets are of the upmost significance.
- Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment. We require individuals who are passionate and curious about our Maison; reflecting the brand attitude and acting as a senior brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
Email: jobs@kwdsolutions.co.uk
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